Business Solutions
- 1. Hosted Cloud PBX Services (VoIP & IP Telephony systems)
2. Wireless Internet Services
- Business Fibre
- Microwave Internet
- Fixed Wireless LTE
- Satellite-Upon Request
- 3. Web development (domain & Hosting)
- 4. Software development for businesses
5. Network Infrastructure Development:
We design, build and maintain robust network infrastructure for wireless internet services in remote areas. Our Network infrastructure solutions enable reliable and high-speed internet access, bridging the digital divide in remote communities.
- 6. Call Centre Solutions
- 7. Cyber Security
- 8. Project Management
Enhance your online presence with our comprehensive web development services, including domain registration, hosting, and custom website design.
Drive operational efficiency and innovation with our tailored software solutions designed to meet your specific business
requirements.
Ensure the stability of your network with our end to end network infrastructure services including:
- Installation of Wireless transmission towers and equipment
- Construction of Fibre Optic Cables and Connectivity Solutions
- Deployment of Microwave and Satellite Connectivity
- Establishment of Reliable network backbone infrastructure
- Ongoing Maintenance and support to ensure seamless connectivity
Streamline customer engagement and support processes with our customized call centre solutions, providing efficient communication channels for your customers.
Protect your business from cyber threats with our robust cybersecurity solutions, safeguarding your data and network against potential breaches.
Let us take the lead in managing your projects from inception to completion, ensuring timely delivery, cost-efficiency, and quality outcomes.
- HOSTED E PBX
- E-Africa telecoms’s cloud solutions help businesses transform their customer and employee experience. With one
- System of engagement for voice, video, collaboration and contact center and one system of intelligence on one
- Technology platform, businesses can now communicate faster and s marter to exceed the speed of customer
- Expectations
- Hosted PBX
- Virtual PBX
- Cloud PBX
- Up to 4 simultaneous calls
- Call hold, call transfer
- switching between calls
- 3-way conferencing
- Call queuing
- Caller id display, redial
- Anonymous call, anonymous call rejection
- Call forward (always/busy/no answer)
- Speed dial, voicemail, silence
- Local phonebook for up to 500 entries
- Phonebook search/import/export
- Call history (outgoing/missed/accepted)
E-Africa’s home fibre (FTTH) service offers you high-speed internet at a low cost. Enjoy a whole new way of connecting to and streaming music, movies, skype and gaming. Not only do we ensure you get the speed you pay for, but it stays reliably fast even during peak times. Amazing fast connectivity.
HOSTED CLOUD E-PBX SERVICES
1-60 VoIP Extensions this include handsets
Voice data for Each Extensions chosen by what the client wants
Internet if the business wants internet from us.
Number Porting
Wireless Landline number
25minutes
50minutes
100minutes
200minutes
300minutes
400minutes
500minutes
600minutes
700minutes
800minutes
900minutes
1000minutes
2500minutes
5000minutes
Unlimited minutes
Build your own business package from the list of services we offer on hosted cloud PBX.
AVR systems are an example of computer-telephone integration (CTI). The most common way for a phone to communicate with your customer when they are calling your business and this is done through the tones generated by each key on the telephone keypad. ... The IVR software allows you to pre-record greetings and menu options that a caller can select using his telephone keypad.
Packages:
Hosted Cloud AVR1:Basic IVR plus music on hold
AVR – short introduction of the business via voiceover and music.
Music on hold – Music played when customer calls and waiting to be answered or call is being transferred.
Hosted Cloud IVR2Basic AVR plus voicemail
IVR – short introduction of the business via voiceover and music.
Voicemail – short voiceover clip informing clients who call after hours of your business operating hours and to leave a voicemail.
Hosted Cloud AVR3Basic IVR And Advertising
IVR – short introduction of the business via voiceover and music
Advertising – detailed voiceover clip introducing your business who you are, what you do and services rendered (customer will be given the option to choose the information mentioned on the clip)
Hosted Premium AVRAVR – short introduction of the business via voiceover and music.
Advertising – detailed voiceover clip introducing your business who you are, what you do and services rendered (customer will be given the option to choose the information mentioned on the clip)
Music on hold – Music played when customer calls and waiting to be answered or being transferred
Voicemail – short voiceover clip informing clients who call after hours of your business operating hours and to leave a voicemail
Welcome Greeting - automated telephone system that interacts with callers, gathers information and routes calls to the appropriate recipients.
- Fibre
- Microwave
- Adsl
HOSTED CLOUD PBX SERVICES
Voice Over Internet Protocol (VoIP)
Revolutionize your communication infrastructure with our advanced VoIP solutions, enhancing connectivity while reducing costs.
Empower your business with an integrated mobile app solution hosted on the cloud, seamlessly connecting your team with robust landline capabilities.
Experience the future of telephony with our cutting-edge e-PBX solutions, leveraging IP technology for efficient communication within your organization.