About Us
who we are
Established in 2017, E-Africa Telecoms proudly stands as a 100% Black-owned enterprise, led by dynamic female leadership. Our mission is clear: to deliver top-notch telecom services to consumers and businesses of all sizes, from small enterprises to large corporations.
At E-Africa Telecoms, we are committed to revolutionising the telecom landscape across the African continent. Through the development of robust infrastructure, innovative architecture, and dependable networks, we aim to set new standards of reliability and connectivity.
We don’t just offer services; we forge strategic partnerships with our clients. In an industry characterised by rapid evolution, we stand shoulder to shoulder with our partners, providing both strategic guidance and operational support to navigate the challenges and seize the opportunities that arise.
Join us in shaping the future of telecommunications in Africa. Experience the difference with E-Africa Telecoms.
Background:
In response to the evolving cultural and technological landscape, E-Africa Telecoms emerged with tailored solutions designed to address the unique needs and demands of our clients. We specialise in providing a comprehensive suite of ICT-related services, ensuring that our clientele receives bespoke solutions to drive their success in today’s dynamic environment.
Our Mission
At E-Africa Telecoms, our mission is simple yet profound: to provide our clients with cost-effective products and services of unparalleled quality. We are dedicated to cultivating enduring client relationships by delivering personalised, value-added solutions, leveraging cutting-edge technology. Our commitment to excellence extends to consistently delivering quality services, adhering to timelines, and operating within budgetary constraints.
Our Vision
E-Africa Telecoms aspires to uphold and expand our standing as a premier African service provider, renowned for delivering innovative, top-quality information communication technology solutions, alongside reliable infrastructure and networks. Our vision is to be at the forefront of technological advancement, driving progress and connectivity across the continent.
Our Values
- Accountability
- Efficiency
- Quality Service & Excellence
- Respect
- Integrity
E-Africa Telecoms: ICASA Code of Conduct
At eAfrica Telecoms, our top priority is to act fairly and provide professional services with high-quality products to our customers, treating you with decency and respect.
- We promise to keep your information as private as possible.
- We strive to provide fast, quality responses, aiming to resolve your complaints and queries within 1-3 working days.
- We are committed to giving accurate information about, and in relation to, our services, products, solutions, and pricing.
- We will ensure that our products and services adhere to the criteria outlined in applicable laws and regulations.