E-Africa Telecoms: ICASA Code of Conduct
It is E-Africa’s number one priority to act fair and provide professional services with ideal quality products to our customers and we will treat you with decency and respect.
- It is our number one promise to keep your information as private as possible
- We thrive to provide fast quality responses to resolve your complaints and queries within 1-3 working days.
- We promise to give accurate information about, and in-relation to items, our services, products, solutions and pricing.
- We will ensure that our products and services adhere to the criteria outlined in applicable laws and regulations.
ICASA
Submitting Your Queries to ICASA
Should you find E-Africa in infringement of its ICASA Code of Conduct, you have the right to
lodge disputed complaints with ICASA's Consumer Protection Department at:
Telephone: +27 (0)12 568 3000/3001
Facsimile: +27 (0)12 568 3444
Email: consumer@icasa.org.za
Should you find E-Africa in infringement of its ICASA Code of Conduct, you have the right to
lodge disputed complaints with ICASA's Consumer Protection Department at:
Telephone: +27 (0)12 568 3000/3001
Facsimile: +27 (0)12 568 3444
Email: consumer@icasa.org.za